Benfleet to
    Chafford Hundred

    Avg. time: 27 mins
    Returns from


    London Fenchurch St.
    to Southend

    Avg time: 1 hour
    Returns from


    Ticket retailing issue

    Due to an on-going technical issue, you may not be able to buy tickets at station ticket offices. Please buy your tickets at the ticket vending machines, c2c app or website – and buy in advance wherever possible. Details on how to order and load tickets to a Smartcard here.

    We apologise for the inconvenience, the team are working hard to resolve this issue.

    Live travel information

    View the latest information about what is happening on our lines as it happens

    Service alterations

    Check if there is anything planned across our lines that could affect your future journeys


    Enjoy all the benefits of a Smartcard such as automatic delay repay

    For easier travel updates and quicker ticket purchases download the c2c Train Travel app

    Explore days out in London and South Essex

    Explore our destinations


    1. Refunds products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

      Use our online form to request a refund quickly and easily online. You’ll need your Smartcard or your paper ticket to hand.

      Request a refund

    2. I need step free access products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

      For accessibility information and all facilities available at your station, select your station to find everything you need.

      Information by station

    3. Passenger assist products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

      If you are disabled, have a non-visible impairment, or are elderly you can pre-book assistance with our Passenger Assist Team.

      Book assistance

    4. Help centre products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

      From questions about parking and accessibility, to Smartcards and tickets, we have it covered in our online help centre.

      Search help centre

    5. Contact us products-faq-angle-arrow.svg products-faq-angle-arrow-purple.svg

      If you can’t find your answer in our help centre, we have a team of friendly people who can help resolve any issue that you have so please get in touch.

      Contact us